Quality care right at home.

Visitor Information
Patients look forward to visits from friends and relatives.  We welcome them too, because we feel those visits are part of recovery.  Rest is also an important part of treatment, and it is the responsibility of the hospital to regulate visiting hours so as not to interfere with rest and treatment.  

Visiting Hours
  • Visiting hours are from 9am to 9pm*
  • Intensive Care Unit visiting hours are 9am to 8pm
  • Maternity visiting hours are 1pm to 8:30pm

*Exceptions to the visiting policy are made for the Hope Haven, Emergency and Hospice/Comfort Care units and at the discretion of the attending physician when deemed appropriate by a patient's condition.


Visitor Policies  
United Memorial requests that all visitors cooperate in promoting the comfort and well-being of our patients by observing the following visiting policies:

  • Visitors are limited to two per patient.
  • Visitors must be 14 years of age or older.
  • Visitors under the age of 14 will be screened for illness.
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  • Visitors to Maternity are limited to only the significant other of the patient, siblings who are screened and the newborn's grandparents. 
  • Siblings of newborns may be allowed to visit with a responsible guardian .
  • Hope Haven permits visits from all age groups with appropriate screening.
  • Try to keep all visits brief.  
  • Visitor conduct should not disturb other patients
  • Any person with a cold, sore throat or other transmissible illness should not visit patients.
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        Waiting Rooms
        Comfortable waiting rooms are located on each patient floor, and are supplied with TV's and reading material. 



        Free Wireless Internet
        Guest Net wireless internet is available for patients and visitors to use with their personal notebooks, laptops and other Wi-Fi mobile devices. Click here for system requirements and connection information. 



        Cafeteria Facilities
        A cafeteria is located on the Ground Floor at both North and Bank Streets.  Both are open during regular meal hours.  There are also vending machines available for your convenience. 


        Gift Shop
        Gift shops are located on the ground floor at the North Street Hospital and on the ground floor at the Jerome Center. They are operated by the League and the Guild for the convenience of patients, visitors and employees.  Gifts, greeting cards, magazines, toys and toiletries are available.  Click here for Gift Shop hours. 



        Smoking Regulations
        To ensure a completely Smoke Free environment, smoking is NOT permitted in any building or on the hospital's North and Bank Street grounds.  Cigarettes and other smoking materials are not sold in the hospital.